Pickup orders out the door, on time.
Your store is alerted the moment a pickup order comes in. Customers choose a pickup time at checkout, your staff run every order from one live board, and Shopify updates itself at handoff.
Free for one location · Pro $29/month · no order caps
A Shopify app for in-store pickup and curbside. It handles everything from the pickup time at checkout to the handoff.
Stores with a counter, warehouse or curbside spot where customers collect their orders.
Set your opening hours. Customers pick a time, and your staff tap through each order on the board.
The whole pickup, from checkout to handoff.
Pickup times at checkout
Customers choose a day and time right under the pickup location. Windows follow your hours, prep time and closed dates, and you set how many orders each one takes.
Curbside with an I'm-here link
On Pro, "Ready" texts the customer a link. They tap it from the car and your staff see who's outside, in which car.
Fulfils itself
"Picked up" fulfils the order in Shopify, so your Orders page always matches the counter.
Pickup-only products
Mark products or whole collections pickup-only or ship-only. Checkout hides the other option.
New pickup order #2213 · 11:00–11:30
Alerted right away
The moment a pickup order is placed, your team gets an alert by email, Slack, Teams or Google Chat, or by text on Pro. Arrivals and late orders too.
Run today's pickups.
Press Mark ready, then Simulate I'm here, then Picked up: the same steps your staff take.
Set up in minutes.
Set your hours
Your Shopify pickup locations sync on install. Add opening hours and window size. That's the only required setup.
Customers pick a time
The time picker appears in checkout on its own, under the pickup location. No theme edits.
Work the board
Your team is alerted to each new order. Ready, customer here, picked up: one tap each, and Shopify updates as you go.
Most pickup apps stop at the date picker.
Preparing, ready, customer here and picked up, with no-shows and ID checks on the board.
A checkout extension and a Shopify Function. Nothing to paste in, nothing left behind.
No order caps and no per-location surcharges. Free for one location.
| Pick It Up | Typical pickup apps | |
|---|---|---|
| How it's added to your store | Checkout extension, no theme code | Date picker added to the cart with theme scripts |
| After the order is placed | Board: preparing, ready, customer here, picked up | Usually ends at checkout |
| Telling the customer it's ready | Shopify email, plus a text with an I'm-here link on Pro | Shopify's standard email |
| Pickup-only products | Enforced in checkout | Theme edits |
| Pricing | Flat, unlimited orders | Order caps or per-location fees |
| When you uninstall | Nothing left behind | Leftover theme code |
Free to start. One flat price for more.
No order caps on either plan. Pro starts with a 14-day free trial and bills through your Shopify invoice.
Included on both Pick It Up plans
Coming soon · not included yet
Pick It Up questions
Anything else? Email .
How fast will we know about a new order?
Right away. As soon as a customer places a pickup order, the people you choose get an alert by email, Slack, Microsoft Teams or Google Chat, or by text on Pro. The order appears on the board at the same time.
Do I need to edit my theme?
No. The time picker is a checkout extension that appears under the pickup location by itself, and pickup-only rules run as a Shopify Function. There's no code to add and nothing to remove later.
Does it work with my shipping app?
Yes. Pick It Up only touches the pickup part of an order. It tags pickup orders so tools like ShipStation, Shippo or Pirate Ship can skip them, and mixed orders show the shipped items and tracking on the board.
How do customers know their order is ready?
Shopify's own "ready for pickup" email goes out on every plan. On Pro, customers also get a text with an I'm-here link, and a reminder if they haven't collected it.
What if a customer doesn't show up?
Mark the order as a no-show from the board, or let Pick It Up do it after a number of days you choose. You can move it back to ready if they turn up later.
Can I check ID for big orders?
Yes. Set an order value, and staff must enter the collector's name before an order above it can be marked picked up.
Do I need my own SMS account?
No. Texts on Pro are sent for you, and you can edit the wording of each message.
Get your pickup counter in order today.
Free for one location. No card, no theme code, no order caps.